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General Category / Sedna (Pivotal 6) / Extra Cost Piv 6 Items
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on: September 07, 2010, 12:46:28 PM
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Started by Dean Wooldridge, Jr. | Last post by Dean Wooldridge, Jr.
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I made a list of what appears to me to be additional cost items for Pivotal 6. Anyone ever use these? Have any comments?
Social CRM
Pivotal Contact Management
Data Sync Accelerator
Contact Center
Document Management
eMarketing
Marketing Resource Management
SyndMail
SSIS Connector
Interaction Connector - Universal Edition
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3
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General Category / Sedna (Pivotal 6) / Failed to retrieve appointment error - Piv 6 SP7
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on: September 03, 2010, 08:35:52 AM
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Started by Dean Wooldridge, Jr. | Last post by Dean Wooldridge, Jr.
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I'm wondering if anyone has seen this error in Piv 6 SP7. I Schedule a Meeting under Create Activities. No problems. It is on the screen in the list of Outstanding Interactions (Activity Dashboard). I double click to open it and get:
Failed to retrieve appointment. Interaction ID: xxxxx Details: Access denied for table: Rn_Int_Registration. User name: xxx. PBS Message: Unable to build a recordset for the search. 1. Cannot find either column "dbo" or the user-defined function or aggregate "dbo.rfn_IdToUserString", or the name is ambiguous.
After about 4 days of screwing around I believe I tracked this down to the Pivotal System ED database --> Programmability --> Functions --> Scalar-valued Functions. There is a function there called "rfn_IdToUserString" which has been setup with my Windows ID as the function owner rather than 'dbo'. So I see "winID.rfn_IdToUserString" rather than "dbo.rfn_IdToUserString". Creating a copy of the function with 'dbo' seems to solve the problem.
This is a Win 2008 R2 server running SQL 2008. The entire Pivotal system is right out of the box - zero customizations.
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7
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General Category / Pivotal CRM Job Opportunities / *Another* .NET Developer needed in Sydney
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on: August 24, 2010, 10:27:55 PM
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Started by rhoward | Last post by rhoward
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We are currently seeking a Senior Development Consultant to work in our Pivotal team.
The requirements of the role will include all aspects of Pivotal CRM 6 development and on-going solution support.
To be successful in the position your background and personal skills will include the following:
Experience developing in .NET C#;
Experience in code and technical documentation;
Strong communication skills (both verbal and written);
Excellent interpersonal skills;
Self reliant and a professional attitude;
Business acumen and business analysis skills;
Solid technical knowledge;
Success in working in a fast paced, team environment;
Ability to travel interstate to initiate and complete projects as and when required.
Preferably with a background in Pivotal, you will bring your development experience in the mid to large tier CRM market, a proven track record in a consultant/developer role, and will be a strong team player whilst demonstrating individual success. Essential to success in the role will be your appreciation of IT and business strategy, excellent communication skills and outstanding technical specification ability.
Who we are
Eclipse is a leading provider of intelligent business solutions to the mid-market. Established in 1991, our success has been built by providing the highest levels of services and offering a choice of solutions from leading providers: Microsoft, PayGlobal, Pivotal Corporation, Infor, IBM and ZAPBI. We also deliver industry-specific solutions on the Microsoft platform to meet ERP, Business Intelligence and CRM requirements.
With a team of over 350 people across the Asia Pacific & North American regions, Eclipse is committed to supporting over 1000 customers.
Eclipse is part of the publicly listed Australian investment company, UXC Limited. UXC reported a profit after tax of $26.5 million for 2008 financial year on revenues of $612 million. This Australian ownership ensures Eclipse financial stability and longevity.
Eclipse is built on an ethos of delivering intelligent solutions with old-fashioned service.
For more details or to submit your resume, email Richard howard - Executive Manager - CRM & Applications Development - rhoward@eclipsecomputing.com.au
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10
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General Category / Pivotal CRM Job Opportunities / Sr. Programmer Analyst - CRM position in Wayne, NJ - please read!!
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on: August 18, 2010, 05:41:33 AM
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Started by ISP | Last post by ISP
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Overview
ISP is recognized globally for developing, manufacturing and supplying innovative specialty ingredients that enhance product performance. We are a performance based company that seeks talented individuals who want to work as part of a team in a highly motivated environment that allows you to make a difference through your work contribution and ideas.
The Senior Programmer / Analyst will provide key technical leadership and functional support for ISPs Customer Relationship Management (CRM) platform that comprises of Pivotal CRM (5.9 / 6.x) Active Access / Rich Client, Mobile Client, Synch Stream, OSM and various other Pivotal CRM add-on modules. Supporting tools and technologies include Scribe, SSIS, BizTalk, SharePoint 2007, Visual Studio 2008 Team Suite, Marketing First, Partner Hub, Customer Hub, Tree view, Crystal Reports 11, MS Reporting Services, SQL 2005, VB6, VB.Net, C# and XML Web Services. The solutions developed and supported will provide business process automation for ISPs front office including global CRM / SFA and Marketing Automation, Lead Management, Opportunity Management, Funnel Management, Market Segmentation, Price Management, Competitive Analysis, Customer Complaint, Sample Management, Technical Service Requests, Contact Management, ERP Post Sale Data integration and Key Account Management. This position will be primarily responsible for the development, support and maintenance of new application code and features using an Agile Software Development methodology with additional responsibilities including Pivotal application administration, Tier 2/3 support and server maintenance for all CRM system. Deliverables include detailed technical designs, code reviews, working software, unit test (documentation / execution) and source code management. The ability to operate as part of an international team including application managers, project managers, technical leads, QA and business managers in a busy environment will be essential.
RESPONSIBILITIES:
Application / Code development and system administration for all CRM systems.
Support and administer global Pivotal CRM environment as part of the devleopment team.
Design and Develop solutions for application enhancement requests.
Design and recommend enhancements to improve user experience and exceed user expectations.
Work with business analysts to develop technical solution based on functional requirements.
Work with project team to identify issues and risks that may impact solution quality or delivery.
On assigned tasks, plans, schedules, and executes the work effort required to meet the specifications and time requirements
An understanding of and experience with all of the phases of the Agile /Scrum SDLC.
Document technical specifications along with detailed test plans
Develop application programs based upon technical specifications.
Provides documentation on new and existing applications
Maintains, configures, and modifies existing application programs.
Ensures that completed work meets with all IS best practices and policies.
Interacts with account management, project management, managers, and clients as appropriate.
Keeps abreast of new hardware/software/security technologies and IS practices as they are delivered to the marketplace.
Is willing to administer and support mission critical 24x7 applications.
Provides training and advice on the applications to users and other IS personnel.
Suggests improvements in software and/or procedures to management.
Non-Essential Duties and Responsibilities:
The listing of required duties and responsibilities is intended to depict the typical components of the role and is not all-inclusive.
QUALIFICATIONS:
Experience/Other Certification Required
7+ years of information technology experience.
Minimum 7 years of:
- Pivotal CRM 5.9 ASR, Client Script, ASP and XML development, Synch Stream
- VB6, VB.Net, ASP.Net, C#, SQL, XML Web Service
- SharePoint 2007/2003
- MS SQL
Experience Desired:
- Pivotal CRM 6.0, Handheld, Call Scripting / CTI, Market First, Parnter Hub, Customer Hub, OSM, Synch Stream
- Agile Development Methodology
- MS Visual Studio Team Suite
Please note that we accept online applications only, through our website at http://www.ispcorp.com/. Please go to the Careers page and enter Ref. number 1671 into the keyword search box.
Applicants must complete all screening questions, EEO request (on a voluntary basis) and ISPs employment application in order to be eligible for consideration.
ISP is an Equal Opportunity and Affirmative Action Employer M/F/D/V.
Search Firm Representatives: Please Read Carefully.
ISP is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at ISP via email, the Internet or directly to hiring managers at ISP in any form without a valid written search agreement in place for that position will be deemed the sole property of ISP, and no fee will be paid in the event the candidate is hired by ISP as a result of the referral or through other means.
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