Author Topic: Problem with RTR Compare  (Read 2316 times)

Offline Paul.Thomas

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Problem with RTR Compare
« on: August 07, 2006, 09:31:41 PM »
I am looking at upgrading our current Pivotal system (5.0) to version 5.7 (or maybe 5.9).

I have been working with a copy of the data in a test environment and have been making my way through the 1224_Upgrade_r57_CMS document (using the section for heavily modified implementations).

I have run the RTR Compare Utility and gone through and sorted out the conflicts, however when I click on the "Create RTR" button to create the RTR that I will then need to apply to our current system the Pivotal client crashes.

I don't get any warning/error messages, the client just starts reading the RTR and then a few seconds later it closes.

Current client version is: v5.7.0005 (Hot Fix 5 installed).

Has anyone else had this problem? Does anyone know what might be causing it to crash?