Author Topic: 5.9 Shortcuts bar not appearing  (Read 1670 times)

Offline rahulpatel

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5.9 Shortcuts bar not appearing
« on: September 27, 2013, 04:18:58 AM »
Hi All,

One of our users has not got a shortcut bar available to him. The shortcut button in the top right hand corner is greyed out. I looked on the entire screen for the shortcut window but it is not there. I also tried the update sql code in a post regarding the the shortcuts bar not appearing in 5.7 on this forum, but this has not worked either. The query did set the Favorites_Bar_DockState_Binary field to null but when he logs on, it seems like it gets set to an ID value.  I also tried to delete his environment and then re add it thinking it would restore defaults but this did not work either. Has anyone come across this before?

Kindest Regards,

Rahul Patel