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Author Topic: Is this forum dead?  (Read 9388 times)

Offline Misiu

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Is this forum dead?
« on: April 28, 2015, 05:14:31 AM »
Hi all,
I noticed that from some time I'm the only one starting new topics with questions and one by one answering them (got few left to go).

I have one more question related to support:
Where do You guys ask for help? Maybe there are other forums where I can search for information.
I don't have access to https://support.aptean.com/selfservice/
Could You point me out where ant to who I should write to get access to it?
I imagine it as place that has solutions to almost all my problems.

Reply and help really appreciated.
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Offline CarlC

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Re: Is this forum dead?
« Reply #1 on: April 28, 2015, 07:38:06 AM »
There are no other forums that I know of, the official ones are a lot worse and the history has been wiped out after Aptean took over. Aptean keep saying they want to build a community, but not holding my breath.

Your account manager should be able to provide you with log on details, at least you should be able to ask officially for a response.

If you can not raise an official request for help, this is your only hope, and on here you have to realise we will only answer if we know the answer and can help. I am not paid to research your problems, but happy to assist where I know I can.
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Offline CarlC

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Re: Is this forum dead?
« Reply #2 on: April 28, 2015, 11:29:57 AM »
TLDR

Dead? Yes, your only hope? Yes
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Offline Misiu

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Re: Is this forum dead?
« Reply #3 on: April 28, 2015, 11:33:55 PM »
Thanks @Carl for reply.
It's shame there is no community around Pivotal, I found product useful and not so hard to learn but I must admit that beginnings are hard.
If there were community and nice code base learning would be easier, especially when You learn from best :)

I understand You respond in Your free time and not only I'm very grateful for that. Your knowledge it amazing!

Forum stopped working yesterday for some time and I thought that this is the end of it, but hopefully it works fine now :)
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Offline Dean Wooldridge, Jr.

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Re: Is this forum dead?
« Reply #4 on: June 11, 2015, 03:08:08 PM »
It's not dead, it's just sound asleep
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Offline cking

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Re: Is this forum dead?
« Reply #5 on: June 16, 2015, 01:37:27 AM »
Not dead to me, I often search here for things.. in fact I am trying to work out how to do color on the smart portal, (windows client) for 5.9, and I check here to see if I can find anything of use.
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Offline Misiu

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Re: Is this forum dead?
« Reply #6 on: May 28, 2019, 05:30:58 AM »
The forum is dead 😪
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Offline jricardodiazl

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Re: Is this forum dead?
« Reply #7 on: June 10, 2019, 03:54:05 PM »
Now the support site for PIVOTAL is available on: https://support.avolin.com

Regards
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Offline crmpimp

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Re: Is this forum dead?
« Reply #8 on: October 14, 2019, 05:25:28 AM »
its not completely dead; its just that people stopped using this, so not that many 3rd party people login anymore.

I don't generally post questions (I'm more of an answer guy), but I'll start looking into the forum more often, if that helps :-)
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