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A reputed Pivotal CRM consultant starts a Pivotal CRM blog www.pivotalcrm.info
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Author Topic: Pivotal Alerts  (Read 241 times)
Selwyn
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Pivotal Alerts
« on: January 10, 2010, 03:29:12 AM »
Hi

Could you please advise, I have alerts setup, they were working but now one doesn't, i.e. I've an alert setup for when a new company is created and when a new contact is created, I received the alerts in outlook, when I open the mail for the new company, it opens, but not for the contacts, both were working.

Thanks
Selwyn
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Selwyn
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Re: Pivotal Alerts
« Reply #1 on: January 25, 2010, 07:31:48 AM »
Any idea on how I can solve the issue??

Regards,
Selwyn
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serk
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Re: Pivotal Alerts
« Reply #2 on: January 29, 2010, 08:12:39 PM »
Hi,
I think you need to check security settings for users which have been involved with processing.
Also, check Alert table, if records with contact_id is not null has been created.
Try to start Pivotal in debug mode.

Sergey
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